![]() ![]() The code asked is the secret PIN chosen by your recipient when they opened the mobile account.For more assistance, your recipient can call the Mvola Customer Service on 0340000807 or 807 or send an email to For a detailed Mvola withdrawal process, please visit this link and for the cashout fee please visit this.If the recipient is an MVola account holder, the money is posted to their MVola account immediately.if it doesn’t work in an agency, it’s always worth trying another one.For more assistance, your recipient can call the Airtel Tigo Customer Service on 0333300121 or 121 or send an email to Your recipient can check the money on their account by dialing *436*5# - their password will be requested.For cashing out at the agency, please note that an ID and the secret PIN that your recipient chose when they opened the mobile account will be required.Please find below some useful information to help your recipient cashout money in Madagascar: ![]() To get in touch, please contact us using your registered email address at for the recipient We would be more than happy to assist you in reviewing the situation. If, however, you happen to make an error with the phone number, please don't hesitate to reach out to us. To provide you with added flexibility, Taptap Send allows you to make edits throughout the entire process until the final step. Taptap Send allows editing everything until the very last step for that reason.Įnsuring the accuracy of your transfer details is crucial, which is why it is important to double-check before sending. It is important to always double-check before sending your transfer to make sure the details are accurate. The name should not be that much of a problem as long as the phone number is correct. If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. What can you do if you send money to the wrong person or to the wrong number? You can send funds up to the maximum limits permitted by our standard sending policies. We will simply charge a small % on the exchange rate and will not charge any extra fees at all. How much will you pay to send to Madagascar? You can send money to an Orange, Airtel and Mvola Mobile Money Wallet ![]()
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